AI Prompt: Personal Injury Client Email on Rejecting a Settlement Offer
Draft an empathetic but firm client email recommending rejection of a personal injury settlement offer, built only on your figures, counter and dates.
The Prompt
Variables (8)
| Variable | Description | Example |
|---|---|---|
| {{client_name}} | Client Name | Daniel Brooks |
| {{attorney_name}} | Attorney Name | Jennifer Alvarez |
| {{counter_figure}} | Counter Figure | 95000 |
| {{response_date}} | Response Date | 2026-11-16 |
| {{attorney_evaluation}} | Attorney Evaluation and Instructions | My evaluation range is $110,000 to $130,000. Mention that we will ask the provider about reducing the balance. Keep it under 300 words. |
| {{insurer_offer}} | Insurer Offer | Letter dated 09/18/2026: offer of $45,000 in full settlement, reason given: "minimal property damage and a gap in treatment". |
| {{bills_and_liens}} | Medical Bills and Lien Information | Provider balance $7,200 per statement 09/30/2026; health insurer reimbursement letter dated 10/01/2026, amount stated $3,100. |
| {{client_messages}} | Client Messages | Email 10/01/2026: "I can't keep waiting, the bills are piling up and I want this over." |
Expected Output
Part 1 attorney-only notes (offer reasons, conflicts between sources, bill reconciliation and gap arithmetic, risks of rejecting, declined requests, missing information) and Part 2 a client email of 300 words or fewer, followed by a Verification list.
Usage Notes
Use when the client is leaning toward accepting a low offer. Paste the offer, your own evaluation and the client's actual messages. Failure mode to watch: a promise about outcome, timing or lien reductions, or a value the model supplied; check every figure and sentence against what you pasted. Read the document part line by line before it leaves the office. Not legal advice. The attorney remains responsible for verifying every fact, figure and authority before use.
Double-check before use
- Check that the email predicts no jury award and no lien reduction unless those are your own words.
These are the places where this prompt was seen to slip when tested on sample cases with a small AI model.
Originally featured in: ChatGPT vs Gemini for Lawyers: Which AI Wins for Legal Work in 2026?
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Drafts the letter that puts a settlement offer in front of the client for decision: the offer and its terms, a net-to-client estimate with the arithmetic shown, the risks of accepting and of rejecting as you describe them, and a signature block recording the choice.
* These prompts are drafting and analysis aids for licensed attorneys. They are not legal advice and do not replace professional judgment. AI output can contain errors, including invented citations and incorrect deadlines: verify every fact, figure, authority and deadline against primary sources before relying on it. Rules vary by jurisdiction, and you remain responsible for the final work product.