Client Case Status Update Email for Personal Injury Matters
Drafts a short, warm client status email that leads with the most important update, uses only developments your documents support, and leaves every timeline and date you did not supply for you to complete.
The Prompt
Variables (8)
| Variable | Description | Example |
|---|---|---|
| {{client_name}} | Client Name | Maria Gonzalez |
| {{case_type}} | Case Type | Personal injury, rear-end motor vehicle collision of 06/14/2026 |
| {{attorney_name}} | Signing Attorney | Daniel Ortiz |
| {{current_date}} | Today's Date | 2026-10-02 |
| {{word_limit}} | Word Limit for the Email | 250 |
| {{case_developments}} | Developments and Notes | Defense carrier acknowledged our demand package on 9/22. MRI report came in. Client asked last week whether she should keep going to PT. |
| {{next_steps}} | Next Steps and Client Actions | Need signed records authorization for Dr. Lee's office from client. We will review the MRI report and update the demand. Timeline for carrier response: not yet known. |
| {{source_documents}} | Source Documents | Letter from Safeco dated 9/22/2026 acknowledging receipt of the demand; MRI report dated 9/18/2026, cervical spine, Pacific Imaging. |
Expected Output
Two parts. Part 1, attorney-only notes: a source map tying each development to a quoted document; conflicts between sources; unsupported statements declined; declined requests; missing information; the word count. Part 2, the email: a subject line and a short plain-language message that leads with the most important supported update, lists client action items as bullets, leaves unsupplied timelines as TO BE COMPLETED BY ATTORNEY and closes with how to reach you. A verification list closes the output.
Usage Notes
Use when a development needs to reach the client in writing. Paste your own notes and, separately, the letters, reports or notices behind them. The prompt only writes what a document supports and will not invent a timeline, a prediction or a reassurance. Failure modes to watch: a hopeful line from your notes presented as fact, a timeline the model supplied on its own, and a date or amount that differs between your notes and the document. Read the conflicts section first. Read the document part line by line before it leaves the office. Not legal advice. The attorney remains responsible for verifying every fact, figure and authority before use.
Double-check before use
- Check every date in the email against a date you supplied.
These are the places where this prompt was seen to slip when tested on sample cases with a small AI model.
Originally featured in: Gemini 3.1 Pro for Lawyers: Best Prompts, Use Cases & Honest Review (2026)
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* These prompts are drafting and analysis aids for licensed attorneys. They are not legal advice and do not replace professional judgment. AI output can contain errors, including invented citations and incorrect deadlines: verify every fact, figure, authority and deadline against primary sources before relying on it. Rules vary by jurisdiction, and you remain responsible for the final work product.