AI Prompt: New Personal Injury Client Welcome and Expectations Letter
Draft a warm, plain-English welcome letter that sets timeline expectations, explains the contingency fee, and warns about recorded statements and social media.
The Prompt
13: New Client Welcome and Expectations Letter
Draft a professional welcome letter for a new personal injury client. The letter should:
1. Welcome the client and confirm we are representing them in their [type of case]
2. Explain the personal injury process in plain language (investigation, treatment, demand, negotiation, possible litigation)
3. Set realistic timeline expectations (most PI cases take [X-Y] months to resolve)
4. Explain the contingency fee arrangement in simple terms
5. List what we need from the client (signed authorizations, insurance info, photos, receipts for out-of-pocket expenses)
6. Explain what the client should and should NOT do (continue treatment, do not give recorded statements, be cautious on social media, do not sign anything from the other insurance company)
7. Provide contact information and expected communication frequency
Tone: Warm, reassuring, and professional. The client is likely stressed and unfamiliar with the legal process. Avoid legal jargon where possible.Variables (2)
| Variable | Description | Example |
|---|---|---|
| {{type_of_case}} | Type of PI Case | Motor vehicle accident |
| {{x_y}} | Expected Timeline (Months) | 9-18 |
Expected Output
A 1-2 page warm, jargon-free welcome letter covering process, fee, timeline, do/don't list, and communication cadence.
Originally featured in: AI for Personal Injury Lawyers: Prompts for Demand Letters, Medical Summaries & Depositions
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