Refund Policy

At The Legal Prompts, we want you to be completely satisfied with our Service. We offer a generous free trial so you can test our AI document generation tools before committing to a paid subscription. If you do subscribe and are not satisfied, we offer a 7-day money-back guarantee.

This Refund Policy explains the terms under which you may receive a refund for subscription payments made to The Legal Prompts.

We offer a free trial that allows you to test our Service before purchasing a subscription:

• 3 Free Generations: Use our Free NDA Generator to create up to 3 documents at no cost
• No Payment Required: No credit card or payment information needed for the free trial
• No Time Limit: Your free generations do not expire
• Full Quality: Free trial documents are the same quality as paid subscription documents

We encourage you to use the free trial to evaluate our Service before subscribing. This allows you to see the quality of our AI-generated documents without any financial commitment.

Eligibility

To be eligible for our 7-day money-back guarantee:

• You must be a first-time subscriber (this guarantee does not apply to subscription renewals)
• Your refund request must be submitted within 7 calendar days of your initial subscription payment
• You must submit your request via email to contact@thelegalprompts.com

What You'll Receive

• A full refund of your subscription payment
• Refund will be issued to your original payment method
• Your account will be downgraded to free tier immediately upon refund processing

After the 7-day money-back guarantee period has passed:

• No automatic refunds: We generally do not provide refunds for subscription payments after the 7-day period
• No prorated refunds: We do not provide prorated refunds for partial months of service
• Cancellation takes effect at period end: When you cancel, you retain access until the end of your current billing period

Exceptional Circumstances

We may consider refund requests after 7 days on a case-by-case basis for exceptional circumstances, such as:

• Extended service outages caused by The Legal Prompts
• Duplicate charges or billing errors
• Other extraordinary circumstances at our sole discretion

To request consideration for a refund under exceptional circumstances, please contact us at contact@thelegalprompts.com with details of your situation.

You may cancel your subscription at any time. Here's what happens when you cancel:

Immediate Effects

• Your subscription will be marked for cancellation
• No further charges will be made to your payment method
• You will receive a confirmation email

Access Until Period End

• You will retain full access to your subscription features until the end of your current billing period
• Your generation count will reset at the end of the billing period
• After your subscription period ends, your account will be downgraded to the free tier

How to Cancel

You can cancel your subscription by:

• Going to Account Settings → Subscription → Cancel Subscription
• Emailing us at contact@thelegalprompts.com

To request a refund, please follow these steps:

Once your refund request is approved:

Total estimated time: 7-15 business days from request to funds appearing in your account.

Refunds are processed to your original payment method. We cannot issue refunds to a different payment method or account.

Refunds will NOT be provided in the following circumstances:

• Violation of Terms: If your account was terminated for violating our Terms of Service
• Abuse of refund policy: If you have previously received a refund from The Legal Prompts
• Fraudulent activity: If we detect fraudulent or suspicious activity on your account
• Chargeback filed: If you have initiated a chargeback with your bank or credit card company

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us:

We aim to respond to all refund inquiries within 2 business days.