ChatGPT Prompt: Deliver Difficult News to a Client by Letter
Deliver bad news to a client without sounding defensive — clear narrative, options, recommendation, and an offer to discuss live.
The Prompt
This prompt is part of the professional tier
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Preview prompt structure
11: Difficult News Delivery Draft a letter to client explaining [negative development, e.g., unfavorable ruling, missed deadline, higher costs]. Structure: 1. State the situation clearly and directly 2. Explain what happened and why 3. Describe the impact on their matter 4. Present options going f...
Expected Output
A client letter with a clear statement of what happened, impact, options, recommendation, and an invitation to talk by phone.
Usage Notes
Run output past your malpractice carrier guidance — ChatGPT can over-apologize. 'Take responsibility without admissions' is the line that matters.
Originally featured in: ChatGPT Prompts for Lawyers: The Complete Guide
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