AI Prompt: Email Delivering Difficult News to a Client
Draft a direct, compassionate email delivering bad news to a client, explaining what happened and presenting next options.
The Prompt
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Preview prompt structure
"Draft an email delivering difficult news to a client: [the unfavorable development]. Be direct but compassionate. Explain why this happened. Present the available options going forward. Request a call to discuss next steps. Avoid false optimism but maintain a professional, supportive tone."...
Variables (1)
| Variable | Description | Example |
|---|---|---|
| {{the_unfavorable_development}} | Unfavorable Development | The trial court granted the motion to dismiss with prejudice on the breach-of-contract claim. |
Expected Output
A direct, compassionate email that explains what happened, presents options, and requests a call to discuss next steps.
Usage Notes
Treat the AI draft as a starting point. Read it aloud before sending — bad-news emails fail when they sound templated. Confirm strategic options with co-counsel before listing them.
Originally featured in: Client Communication: AI Email Templates for Lawyers
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